Patient Info

Your First Visit

We appreciate the opportunity to provide your dermatology care. We look forward to meeting you. You can download the new patient paperwork here. Please arrive 15 minutes early for your first appointment to complete registration paperwork or fill it out at home and bring it with you.

Insurance

Dr. Zapatero and Wendi Schulze, FNP-C are not participating providers for any insurance.

After every visit we will ask for payment in full and provide you with paperwork to submit to your insurance company for reimbursement.

Cancellation Policy

If you cannot keep an appointment, we kindly request you cancel 1 business day prior to your appointment.

Failure to cancel an appointment 1 day before any scheduled appointment will result in a cancellation fee.

Product Return Policy

If you are dissatisfied with a product purchased from our office, we will gladly exchange the product or apply a credit to your account, provided it is within two weeks from the date of original purchase.

Please Note: Products that are less than ¾ full will not be exchanged/credited for any reason. Prescription products, such as Latisse and Altreno, are not returnable for any reason.